AVAILABLE POSITIONS

Homeowner Services Coordinator (Spanish Speaking)

Position Title: Homeowner Services Coordinator (Spanish Speaking)

Location: Habitat for Humanity of Martin County

Department: Homeowner Services

Reports To: Homeowner Services Director

PT/FT: Full Time 40 hours/week

Pay: TBD
 

Habitat for Humanity of Martin County is a nonprofit, 501(c)(3) organization that works to provide affordable homeownership opportunities for hardworking and deserving families Martin County, Florida
 

We build homes in partnership with families who demonstrate a need for housing and a willingness to partner with us to purchase a home of their own. With the help of our generous supporters and volunteers, since our establishment in 1986, we have empowered over 136 families in our community to achieve their dream of purchasing a safe, decent and affordable home.


RESPONSIBILITIES:

Applications

  • Assist in planning and preparing for open applications of the Homeownership Program
  • Support applicants in completing and submitting correct documentation
  • Assist in coordinating future homeowner Orientation sessions and establishing expectations for partnership requirements.

Post Purchase Support

  • Develop and implement diverse strategies to increase current homeowner knowledge on Homeownership topics and overall engagement with the affiliate
  • Collect qualitative and quantitative data from future and current homeowners to measure  impacts of Homeownership Program and impacts of living in a Habitat home
  • Serve as liaison and translator for primarily Spanish speaking families
  • Manage homeowner’s insurance process including renewals, quotes, new applications, etc.
  • Be the homeowner liaison after closing for home inspections, escrow, and general communications.
     

Clerical/Miscellaneous

  • Answer phone calls and emails from current homeowners, future homeowners, and those inquiring about Homeownership Program
  • Translate informal documents, emails, and resources as needed
  • Assist in the collection and distribution of necessary documentation throughout the year including escrow payment letters, privacy policies, homeowner’s insurance applications, wind mitigation notifications, etc
  • Complete and renew American Banker’s Association Trainings on a yearly basis to remain in compliance with HFHI and federal laws
  • Any additional tasks as needed

QUALIFICATIONS

Knowledge and Skills:

  1. Associates or bachelor’s degree in Social Science related field, graduate degree a plus
  2. Spanish speaking a must, Creole-speaking a plus.
  3. Excellent communication and relationship building skills required.
  4. Ability to receive and apply constructive feedback.
  5. Experience with Microsoft Word, Excel, Outlook and Data Management.
  6. Excellent attention to detail.
  7. Well organized and able to plan and perform multiple tasks and work independently.
  8. Experience as a mortgage loan processor a plus
  9. Two to five-year experience in affordable housing, mortgage processing and/or title agent or closing agent.
  10. Be able to work collaboratively and effectively with and among diverse population.
  11. Know the Martin human services community and be able to connect the needs of Habitat homeowners with appropriate services providers.
Please email a resume to sokiye@habitatmartin.org
Or Apply in person at either ReStore Location
 
Habitat for Humanity of Martin County ReStore
2555 S.E. Bonita Street
Stuart, FL 34997
(772) 223-8991
Hours
Monday through Saturday, 9:00 a.m. to 5:00 p.m.
 
Habitat For Humanity of Martin County ReStore North
2090 NW Federal Hwy
Stuart, FL 34994
772-223-8991
Hours
Monday through Saturday 10:00 a.m. to 6:00 p.m.

Application

Habitat for Humanity of Martin County is an equal opportunity employer*, complies with the American Disabilities Act**, and is a drug-free work place.  

*Title VII of the Civil Rights Act of 1964 (Title VII), which prohibits employment discrimination based on race, color, religion, sex, or national origin.  

**Title I and Title V of the Americans with Disabilities Act of 1990 (ADA), which prohibit employment discrimination against qualified individuals with disabilities in the private sector, and in state and local governments.